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  • How Payly works
  • Create your Payly account
  • Publish your first site
  • Search, filter and bulk-edit lists
  • What does Payly cost?
  • Changelog
  • Start a creator page
  • Set up membership levels
  • Publish members-only posts
  • Polls and comments
  • See and manage your members
  • The editor at a glance
  • Add, move and resize blocks
  • Work with sections
  • Build layouts with containers and grids
  • Edit text, headings and buttons
  • Add images and use the media library
  • Set your colors, fonts and layout
  • Add your own CSS
  • Add and manage pages
  • Edit your menu links
  • Customize your header and footer
  • Make your site look right on phones and tablets
  • Preview your site before publishing
  • Undo changes and restore an earlier version
  • Add a contact form
  • Content blocks reference
  • Embed a booking calendar, music or a form
  • Choose your store's language
  • View and manage orders
  • Refund an order
  • Your customers list
  • How customer accounts and sign-in work
  • Emails your customers receive
  • Test data and live data
  • Renewals and failed payments
  • How customers manage their subscriptions
  • Connect Stripe
  • Connect PayPal
  • Take test payments with test mode
  • Disconnect or change a payment account
  • When and how you get paid
  • Set your store currency
  • Create discount codes
  • Help customers find your store on Google
  • How contact forms block spam
  • Connect Google Analytics and your ad pixels
  • Add live chat or a WhatsApp button
  • Send orders to Zapier, Make and other apps with webhooks
  • Verify your store with Google, Bing, Pinterest and Meta
  • Understand Dashboard & Analytics
  • Sales, subscriptions and products
  • Download sales, tax and shipping reports
  • Traffic and visitors
  • Server usage and Cloudflare limits
  • Connect your Cloudflare account
  • Why your store runs on your own Cloudflare account
  • Connect a custom domain
  • Publish, update and take your site offline
  • Repair or reconnect hosting
  • Manage your account settings
  • Invite your team and set roles
  • General site settings
  • Turn features on and off
  • Choose which emails you receive
  • Delete a site
  • Delete your Payly account
  • Contact Payly support
Help center/Creator memberships
A shop owner reading a guide on a laptop at her kitchen table

How can we help?

Guides for building your creator page, setting up membership levels and going live - written in plain language, with no assumed knowledge. Search for what you need, or browse by topic.

Start here

  • Start a creator pageCreate a creator page where fans join free or paid levels, read your members-only posts and pay you monthly or yearly through your own PayPal or Stripe account.
  • Set up membership levelsAdd free and paid levels to your creator page, set monthly and yearly prices, say what members get, and close a level to new members when you need to.
  • Publish members-only postsWrite a post, choose who can read it, and publish it now or schedule it for later. Visitors see a locked post's title and cover, and members sign in to read it.
  • Publish your first sitePut your store online with the Publish button: connect Cloudflare the first time, follow the progress box, and open your live store.

Still need help?

If you cannot find the answer here, send us a message and our team will respond.

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